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FREQUENTLY ASKED QUESTIONS

1. Why was the Uganda Fraud Database created?
The database was established to break the cycle of fraud by providing a centralized system for sharing verified fraud data, preventing perpetrators from moving between organizations undetected
2. Who can join the Uganda Fraud Database?
Membership is open to organizations across various sectors, including manufacturing, oil and gas, banking, retail, telecommunications, insurance, among others.
3. How does the database ensure data privacy and compliance with Uganda’s laws?

  • Requiring explicit employee consent for background checks.

  • Including contractual clauses allowing fraud-related data sharing.

  • Hosting the database with a secure, independent third-party provider with restricted, role-based access.

  • Conducting regular NITA-U-compliant audits and sharing only minimal, fraud-related data.
    4. What measures are in place to prevent defamation or mistaken identity?
    • The database includes a disclaimer stating that information is indicative unless supported by a court conviction.

    • Verified court file numbers and references ensure authenticity.

    • Unique identifiers (e.g., National ID, TIN) are used with consent to avoid errors.

    • An appeal mechanism allows listed individuals to submit rebuttals, reviewed by a vetting committee for fairness.

    5. How does the database address concerns about discrimination?
    • Listings are based on transparent, evidence-based criteria, such as court convictions or verified audits.

    • A disclaimer clarifies that listings are fraud-related, not tied to personal characteristics.

    • A diverse oversight board, with representatives from telecoms, manufacturing, and other sectors, ensures unbiased operations.

    • Employment contract clauses emphasize uniform application of fraud-related listings.

    6. What types of fraud does the database cover?
    Covers all forms of fraud including identity fraud, procurement fraud, accounting fraud, HR fraud, insurance fraud, cybercrime, forgery, fictitious transactions and mobile money fraud.
    7. How can the database help businesses prevent fraud?
    • Enabling thorough background checks to identify past fraud involvement.

    • Providing advanced tools and specialized training to detect fraud during contracting and employment.

    • Offering support from a dedicated team of experts to manage fraud incidents efficiently.

    8. How is the database populated and updated?
    Members have an account where they can populate and update the database with confirmed fraud cases.
    9. What technology supports the Fraud Database?
    FDU uses technology developed by Southern African Fraud Prevention Service (SAFPS) for the following reasons:
    • Sole mandate for SAFPS is fraud prevention.

    • SAFPS has extensive experience having been in operation since 2000.

    • Their subscriber base in South Africa includes leading companies like Standard Bank, ABSA Bank, MTN and Old Mutual.

    10. What are the risks associated with the database, and how are they addressed?
    A legal cohort identified four key risks: breach of data protection, defamation, mistaken identity, and discrimination. These are mitigated through employee consent, secure hosting, verified data, transparent criteria, disclaimers, appeal mechanisms, and a diverse oversight board, ensuring fairness and legal compliance
    11. How can organizations get involved or support the initiative?
    Organizations willing to join, pay a subscription fee depending on their operations. Once an organization becomes a member it can access the data and contribute verified fraud data, and participate in training programs.
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